#965 Inside the Tech Stack Behind the Modern Store with Yevgeni Tsirulnik & Naresh Keswani of Toshiba

In the future, self-checkout will come right to you.

Today, we're talking to Yev Tsirulnik and Naresh Keswani of Toshiba Global Commerce Solutions. We discuss why the next decade of retail is about digitizing the physical store rather than the website, how loyalty data is quietly turning into a trust score that decides whether your store forgives you at self checkout, and what it actually takes to move agentic AI from a flashy experiment to something a thousand stores can run.

All of this right here, right now, on the Modern CTO Podcast! 

To learn more about Toshiba Global Commerce Solutions, check out their website here.

About Yev Tsirulnik

Yevgeni Tsirulnik is SVP of Grocery & General Merchandise at Toshiba Global Commerce Solutions, where he leads the software line of business across the full journey from ideation and innovation to sales and delivery. With more than 25 years in retail, he is the team's forward-looking idea generator, focused on how retailers will need to operate in the future and unafraid to break things along the way. His guiding principle, shaped early in his career, is to always start from the problem and work backward to the solution.

About Naresh Keswani

Naresh Keswani is Vice President of Product Management at Toshiba Global Commerce Solutions, leading the software portfolio across product strategy, customer ideation, and the capabilities that drive retail modernization at global scale. Much of his focus centers on ELERA, the company's next-generation open commerce platform, and on how AI, edge intelligence, and agentic AI are reshaping how retail software is built, deployed, and consumed. Where Yev pushes toward the future, Naresh is the counterweight who productizes, commercializes, and builds the guardrails around those ideas. He has spent more than nine years at Toshiba.