#918 Why You’ll Never Plan Another Vacation with Vipul Hingne, CTO at Booking.com

How is a travel giant like Booking.com leveraging AI?

Today, we're talking to Vipul Hingne, interim CTO at Booking.com. We discuss how AI is transforming the entire travel experience beyond just planning trips, why Booking.com launched their AI trip planner in just 14 weeks with OpenAI, and how two-thirds of their organization is already using GenAI to solve real customer problems.

All of this right here, right now, on the Modern CTO Podcast! 

To learn more about Booking.com, check out their website here.

About Vipul Hingne

Vipul Hingne is the interim CTO at Booking.com, where he leads all central technology functions and drives the company's platform modernization strategy. Prior to his current role, he served as VP of Core Platforms, overseeing infrastructure, cloud platforms, and reliability. With nearly 20 years of experience in the gaming industry, Vipul previously spent nine years at PlayStation helping launch the PlayStation 5, and nine years at Microsoft working on Xbox and Bing. He holds a master's degree in computer science and is passionate about using AI to solve real customer problems at scale.

About Booking.com

Booking.com is one of the world's largest travel platforms, operating with a mission to make it easier for everyone to experience the world. The company offers a comprehensive range of travel services including accommodations, flights, rental cars, and experiences. As a technology-first organization, Booking.com has been an early adopter of AI and machine learning, leveraging these technologies to personalize travel recommendations and streamline the booking experience. The company pioneered AI-powered features like trip planning, property Q&A, and review summarization, and partnered with OpenAI to integrate advanced generative AI capabilities into their platform.