#775 Navigating Business & IT Evolution as an Award-Winning Company with Frank DeGeorge, CTO at Impact Networking

Today we’re talking to Frank DeGeorge, CTO at Impact Networking. We discuss what went into Impact Networking’s “best workplace” award, the ways in which Frank thinks about business evolution from his perspective as CTO, and how AI continues to change the game for his operations.

All of this right here, right now, on the Modern CTO Podcast! 

To learn more about Impact Networking, check out their website here.

Have feedback about the show? Let us know here.

Produced by ProSeries Media.

For booking inquiries, email booking@proseriesmedia.com

About Rajeev Rajan

Frank is Chief Technology Officer for Impact Networking. He is responsible for establishing the company’s future technology vision and strategic direction, while building and implementing platforms to support customers, employees, and partners.

Frank joined Impact in 2006 and was named partner in 2014. With more than 16 years of experience in driving innovative change within complex technology environments, he has a proven track record of helping Impact continue to grow while also ensuring its customers have the best-in-class tools and resources necessary to scale and be successful. Today, Impact’s average annual growth rate is 25% with more than 900 full-time employees across the nation and nearly $200 million in revenue.

Frank manages several teams of experts responsible for designing and implementing solutions that automate redundant, inefficient business processes and advancing Impact’s vision for growth and success. From low-code platform for custom applications to business process optimization, he is a true expert at understanding the challenges that Impact and its customers alike face and helping to convert challenges into competitive advantages. In addition to developing his internal team, he maintains partner relationships and regularly vets new solutions to add to the company’s solutions portfolio. Formerly, he managed customer-facing teams from pre-sales to implementation.

Frank earned a bachelor’s degree in management information systems from Bradley University. He is currently enrolled in Kellogg Executive Education’s Chief Digital Officer Program specializing in digital marketing strategies via data, automation, AI & analytics, design thinking, and energizing people for performance. He serves as a board member for DOT Security, a managed cybersecurity provider powered by Impact Networking.

About Impact Networking

Founded in 1999, Impact is one of the fastest-growing managed services providers in the nation, employing over 900+ industry experts at 23 locations across the US. Beginning as a hardware dealer in an increasingly stagnant industry, Impact expanded into the business process optimization sector, helping businesses to reduce redundant, manual processes with intelligent automation. Today, Impact specializes in the conception, development and execution of customized strategies and solutions that improve technical, financial, operational and creative aspects of a business. The Impact suite of services includes Managed IT & Cloud Services, Cybersecurity, Digital Innovation, Print & Document Management and Branding & Marketing. Recognized for rapid growth, continued innovation and company culture, Impact has been listed as Inc. 5000 “America’s Fastest Growing Private Companies” eleven years in a row, CRN Triple Crown winner and Chicago Tribune “Top Places to Work.” In 2019, Impact celebrated 20 years of successful growth with continued plans for rapid expansion in sales, solutions, employees and locations. For more information, visit www.impactmybiz.com.

We count on our employees to deliver an exceptional and successful experience, which is why fostering a positive employee culture is the final piece to delivering exceptional customer service.

Employees are supported by the most thorough ongoing training, mentorship and resources in the industry. The majority of our branch managers began as entry-level sales reps and worked through the ranks. Promotion from within has maintained employee retention at nearly 100 percent in our senior level positions. Our significant 27% year over year growth creates advancement opportunities for employees, and the outlook is positive for even greater growth in the coming years.