#366 Biju Shoolapani - Optimization, Modernization, & Transformation

Today we’re talking to Biju Shoolapani, the Global Leader of Digital Core Transformation at Hexaware. And we discuss the process of Optimization, Modernization, and Transformation of a business. Building empathy in engineers by having them think like consultants, and the importance of leading with example as a leader.

All of this, right here, right now, on the Modern CTO Podcast!

To learn more about Hexaware, you can check them out at https://hexaware.com

About Biju Shoolapani:

Goal-oriented, results-driven technology and delivery leader with proven experience in technology strategy, consulting, delivery management, and innovation working across industries including retail, consumer goods, financial services, healthcare, hospitality, information, and media.

Played multiple roles in his career, including creating horizontal service lines, building high potential technology organization, scalable solutions and platforms, technology advisory, digital innovation, and program management.

A passionate technologist and people leader who loves to groom technology talent and foster a value driven culture within the organisation.

About Hexaware:

Hexaware is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s Digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything™, Cloudify Everything™, Transform Customer Experiences™”. Powering Hexaware’s complex technology solutions and services, is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement, to everyday complexities and, ultimately, growing the clients’ business. The digitally empowered workforce of Hexaware represents various nationalities, comprising 19,833 employees, lives the company’s philosophy of ‘customer success, first and always’. The company reported 2020 global revenue of USD $845.04 Mn.