#323 - Thomas Fuss - CTO at Backbase
Today we are talking to Thomas Fuss the CTO at Backbase. And we discuss how Backbase is making it easier for smaller community banks to compete with national brands, we talk about the build vs buy dilemma and what to look for as your organization scales and culture evolves.
All of this, right here, right now, on the Modern CTO Podcast!
Check them out now at Backbase.com!
About Thomas:
Thomas Fuss is a digital native who has made it his mission to make technology an enabler for disruption. Before joining Backbase in his role as VP Technology, he has gained tremendous experience in digital Banking by joining Europe’s largest Direct Bank ING Germany. Throughout his career, he also founded a payment Fintech that is now backed by more than 10 banks. Thomas is passionate about expanding and sharing his knowledge on digital transformation on a global level.
About Backbase:
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.
We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.
More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.